Refund Policy

Refund & Exchange Policy

Thank you for shopping with us! We want you to love what you ordered, but if something isn’t right, we’re here to help.

1. Eligibility for Refund or Exchange

• We accept refund or exchange requests only for defective or incorrect items (wrong product sent).

• Requests must be made within 7 days of receiving your order.

• The product must be unused, unwashed, and in its original packaging with all tags intact.

2. Non-Refundable Items

• We do not offer refunds or exchanges for items due to size issues, color preferences, or change of mind.

• Please check our size guide and product details carefully before ordering.

3. How to Request a Refund or Exchange

To request a refund or exchange:

1. Email us at [your email address] within 7 days of delivery.

2. Include your order number, reason for return, and clear photos of the product (if defective or incorrect).

3. Our team will review your request and guide you through the next steps.

4. Refund Process

• Once approved, refunds will be processed to your original payment method within 7–10 business days.

• If an exchange is approved, we will ship the replacement item once we receive and inspect the returned product.

5. Shipping Costs

• Customers are responsible for the return shipping costs, except in cases where the product is defective or we sent the wrong item.

6. Contact Us

For any questions or concerns, please reach out at:
📧 [your email address]